Webinar Series: Generating Revenue Through Stronger WFM Practices
Leveraging Your Workforce Management Platform to Maximize Productivity & Revenue
The WFC Group's Director of Strategy and Sales Director, Michael Turner and Warren McCrea discuss the challenges organizations face post pandemic and suggest ways you can leverage your WFM platform to maximize employee productivity and profitability in 2021.
The outline of this webinar:
- 2020 by Numbers
- The Service Profit Chain
- How to Apply the Service Profit Chain through your WFM platform
- How to Apply Improvements in your Role
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